It is a still 2 year old product and I had to sent NETGEAR a prove of purchase. Nice router as it should be.Let's hope it stays this way.

New replaced (By Amazon) NETGEAR Nighthawk X8 AC5300 Tri-Band Quad-Stream WiFi Router (R8500-100NAS) has been in service for couple of days. I am far from novice, to put up with this, but the replacement better be solid/flawless or it is going back for refund. I already pre-sold the Linksys EA6900, so I am limping along with my Linksys WMP54G flashed with dd-wrt 3rd party software. Antennas rattle around when you carry it, when it did work, I did not really noticed any better performance then my current Linksys EA6900 (but that could be, NETGEAR was faulty right from the start). For the money it is not even impressively built. Specifications are nice, and I am looking for VPN router. Not sure why I even bother with replacement, but I really wanted this router to work. So, for those of you make sure you can prove your purchase to NETGEAR or you will be out of luck. I asked how I can remove my passwords since the router will not even dish out IP address and power red light stays on since it is a hardware failure. We will see.Ĭontacted NETGEAR and see that my support for the new router (it is now official) expired Ma(that is not a misprint) yes it expired one year before I purchased it as it was manufactured 2 years ago (see attached picture. Should be here tomorrow, but did not leave Amazon.ca as of yet. They let it go this time.Īmazon is in process of shipping new router, no qualms there. Netgear asked me for sale receipt, as according to serial number unit was 2 years old. $350 for 2 year old router.Īfter contacting Netgear technical support the router had two problems, no 5GHz signal and took sometimes up to 15 minutes to boot. But being sold item by Amazon, which was manufactured 2 years ago according to serial number hurts.

Netgear r8500 discontinued